webflow.dental | Patient coordination

Online patient portal

An online interface that represents the brand of your clinic and allows your patients to register quickly even before the first visit.

With online appointment booking, appointments can be viewed, managed or rescheduled 24 hours a day. Your patients can securely access their treatment plans, consent forms and completed treatment documents.

online registration interface adapted to the clinic's brand
secure unique patient user account
online appointment booking
documentation available in the patient account and a list of booked appointments
easy and fast new patient administration
warning for filling out mandatory data
duplication management
definability of patient groups with currency, language and discount options assigned to them
marketing source addition
tracking of subscription for medical and marketing purpose e-mails

Dental tourism

The logistical and financial aspect of the patients' journey between the airport, hotel and clinic can be tracked and controlled. Even hotel room reservations can be managed and invoiced. Driver service tasks can be coordinated with treatment times.

patient travel organization
treatment scheduled for stay
accommodation reservation management
flight number administration
graphic, calendar display of room reservations based on booking statuses
organization of driver service
transfer cost calculation
accommodation invoicing

Task management

Patient coordinator workflows programmed in accordance with clinic protocols, which guide the staff in performing their tasks, help prioritize and monitor their obligations. A color-coded flowchart makes it easy to fulfill the requirements of the coordinator activity even for a new colleague, making the training period easier and shorter.

Transparent, themed and scheduled task lists guide the patient coordinators in their daily activities, so there are no more lost patients, everyone has a task with a deadline.

management of clinic-level tasks and deadlines
workflows and protocols defined by jobs
patient organizational activity log
automated task delegation with deadline definition
daily breakdown task list management for each colleage
prioritizing tasks

Waiting list

You do not have to reject your patients due to a lack of appointments, it is possible to follow up and immediately offer appointments in the event of cancellation. You only need to enter a few details and based on priority, all your patients can get an appointment with the selected specialist without wasting time.

waiting lists by location
can be added according to field of expertise, type of examination, dentist
possibility of prioritization according to urgency, distance, availability
task assignability

CRM

Manage and organize the tasks and contact information of your potential and existing patients in one place. Transparent patient history and related tasks help strengthen and maintain the doctor-patient relationship in the long term.

IP phone connection, with patient phone number connection
call initiation directly from the system
patient communication diary
call history
appointment reminder text messages
appointment reminder e-mail

Digital documentation

Paper-based document management is already a thing of the past, digitization makes the operation of the clinic more sustainable in many ways.
Filling out forms and documents is now much easier and faster. Send them to your patient by e-mail or hand them over on a tablet and after filling them out, the system will automatically save them assigned to the patient. Further increasing the efficiency of administrative tasks, you can assign documents to specific treatments, so that you can send out several information sheets and consent forms related to the treatment with the push of a button.

paperless document management system
digital archive
documents automatically filled out with patient data
can be filled out on a tablet or sent online
free electronic signature
template texts/emails
creation of documents with the clinic's brand:
registration forms
anamnestic questionnaires
assessment questionnaires/tests
consent forms
information documents
patient satisfaction questionnaire

Electronic signature

There is no longer any need to print and scan papers with our digitalized solution. All documents sent electronically can be authenticated by e-signature. Compared to service providers present in other markets, we do not charge extra costs per signature, our solution is free of charge.

documents grouped and assigned for treatments
free e-signature with time stamp
sending documents by e-mail

recall lists supporting the sales process
managing recall lists
patient no-show lists
delegation of tasks related to lists

Patient recall

No more losing of patients. The healing period defined in the treatment plan or medical record, as well as notification lists according to due check-up time support the monitoring of the patient's life journeys.